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Privacy & Cookies
Privacy & Cookies
Cookies are small text files that are stored on your PC, phone or other web enabled device when you visit the grecyp website. They are not harmful and do not contain any confidential information such as your home address, date of birth or credit card details.
Your privacy is important to us.
Your privacy is really important to us, and we understand how important it is to you. Our aim is to be as clear and open as possible about what we do and why we do it.
If you have shopped with us we will hold your name, address, telephone number, and email address. We will also hold the delivery address(es) for your orders and the password information associated with your account. We also maintain a record of your product selections.
If you have requested to receive our email newsletters we only hold your name and email address. To unsubscribe from our mailing list simply click on the unsubscribe link at the bottom of every marketing email and you will be opted out of all email communications.
We may also collect information about where you are on the internet (e.g. the URL you came from and the way in which you navigate the site.)
We use the information we hold on your records for operational purposes; for example processing your order, dealing with queries, tracking deliveries, reviewing past purchases.
Your order history enables us to tailor our product range and marketing information (e.g. promotions and special offers) to your requirements.
All the information we hold is used to improve your customer experience.
A cookie is a small file that's stored on your computer by a website to remember certain information. Cookies can be used for many purposes, and some are essential to the way the website works.
To order online at gltc.co.uk you’ll need to have cookies enabled, otherwise you won’t be able to add things to your basket or check out.
We use cookies for the following reasons:
To allow you to log in, add products to your basket and check out.
To allow you to log in and access your account information (including order history).
To display your previously viewed products, so that you can easily find them again.
To track customer behaviour on the site, such as the pages you visited and where you left our site. This helps us to improve the site and your browsing experience. This tracking information isn’t linked to any of your personal details and doesn’t let us identify you as an individual.
By visiting grecyp.co.uk with your browser settings adjusted to accept cookies, this tells us that you want to use our website to browse and order online and that you consent to our use of cookies for the reasons outlined above.
You can however block all cookies, including the essential ones, using your browser settings, but unfortunately this means you won’t be able to shop with us. To block cookies you can use the Privacy setting on your browser’s Options menu.
We will do our best to protect your personal data.